About

FAQ

• Where is the store based?

  New York, NY

• What happens when I order a PREORDER item?

  Preorder items will have the date at which the Preorder closes on their listing on the site. After the listed date, the orders will be filled and sent out and can be expected to go through this process over the time span of 2-4 weeks.

  If you ordered a PREORDER item in your order, your whole order will be shipped when the Preorder item is ready.

• Where do you ship from?

  New York City.

• Do you accept orders placed outside of the US?

  Sure do! Worldwide shipping is available.

• How long will it take to receive my order?

  Orders take around 5-7 business days to be processed and shipped, and then domestic orders can take anywhere from 2-7 business days to reach you (depending on the speed of your local postal service).

  International orders can be expected to take longer as they must pass through customs. About 7-15 businesses can be expected.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.